Data Information Manager

Position Objective:

Term of Employment:

Reports to:

Primary Responsibilities and Duties:

• Manage the data development staff members
• Provide support and data-request response as well as customer service and user support to all users' data requirements
• Develop, implement, and enforce changes to data-management standard operating procedures, including general database procedures, database development, and business analysis
• Enforce established data-structure rules on new development
• Act as a "gatekeeper" for all databases by controlling organization-wide access-level permissions to databases and work with the IT Department to ensure database security and integrity
• Develop, monitor, and maintain regular data synchronizations between systems and other primary databases, such as the donor database
• Perform data extractions for data users in a variety of departments
• Establish and oversee data-hygiene routines using both proactive and reactive measures, including updating user subscriptions, as needed
• Design and conduct periodic database-use training for staff members
• Document database trouble issues and change requests
• Oversee periodic database cleanups
• Run, review, and analyze reports for data users to ensure maximization of available data, including but not limited to the following:
  • Analysis of e-mail series and recommendations for adjustments
  • Weekly subscription reports
  • Analysis of groups, subscriptions, and source codes for PETA's Get Active membership
• Design and implement reports, both regular and individual, to meet user needs

Qualifications:

• Bachelor's degree in computer science or related field, or equivalent experience
• Experience using Microsoft SQL 2005 Analysis and Reporting Tools required
• Two or more years of experience with database administration and support
• Two or more years of experience with queries and data manipulation for reporting purposes
• Experience using data inside the Microsoft Office 2003/2007 Suite
• Experience with software documentation and technical writing preferred
• Experience working with data for fundraising and constituency building for a nonprofit organization
• Exceptional communication skills, including communicating and working effectively with individuals of all levels of skill and expertise in a variety of departments
• Excellent problem-solving and solution-implementation skills

To apply now, please click here. If you are unable to complete the online application, please mail your résumé and cover letter to:

Human Resources Department
501 Front St.
Norfolk, VA 23510